Certifications

We believe that conforming to certified work processes is a must for any reputable company that wishes to convey professionalism and competence to its customers. CITI obtained its first certification, UNI EN ISO 9002:1994, in 1999.

A Quality Management System that focuses on quality assurance

Our certifications assure customers that we follow strictly monitored processes and that we possess everything necessary to meet their requirements. Our translations are produced according to stringent criteria that include:

  • Qualification of translator resources, from both the linguistic and sectoral viewpoint
  • Quality control of the project, always entrusted to an qualified reviewer
  • Traceability and transparency, from assignment to delivery
  • Not just translation, but adaptation to the context and intended use.

UNI EN ISO 9001:2015

Our processes are not left to chance: each stage of the project is organized, traceable, monitored. For our customers, this means prompt response, clear information and a service that really works.

UNI EN 17100:2015

Behind every text is a qualified translator and a second pair of eyes that check everything to ensure our customers receive an accurate, reliable translation ready for use in the required context.

DIN ISO 18587:2018

Even Artificial Intelligence needs to be reviewed. This certification attests to our competences in post-editing machine translation output.
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